Home / Grievance

Customer Grievance Redressal System

We are committed to resolving customer concerns quickly, transparently and fairly.

01

Customer Care

TAT: UP TO 10 DAYS
care@aadharindifinvest.com
www.aadharindifinvest.com
Complaint to be emailed to Customer Care.
RESOLUTION
Satisfied · Closed
CONDITION
If not satisfied
02

Customer Care Head

TAT: UP TO 10 DAYS
Anand Kumar
care.head@aadharindifinvest.com
Complaint escalation via email.
RESOLUTION
Satisfied · Closed
CONDITION
If not satisfied
03

Grievance Redressal Officer / NODAL OFFICER

TAT: UP TO 10 DAYS
Divya Agnihotri
grievance@aadharindifinvest.com
Final escalation to Grievance Officer.
RESOLUTION
Satisfied · Closed
CONDITION
If not satisfied / no response within 30 days
ESCALATION
RBI CMS PORTAL
04
EXTERNAL ESCALATION

RBI – CMS PORTAL

Only if not satisfied by the company's response within 30 days.

Portal: https://cms.rbi.org.in
Visit CMS Portal